WhatsApp has become one of the most popular communication tools in the world and. Due to this success, companies of all sizes have startusing the platform as a means of customer service. In order to improve and professionalize this service. WhatsApp Business and How to evolve the WhatsApp API were develop. In this article, we’ll discuss the differences between these two options. Highlighting the benefits of using the WhatsApp API over WhatsApp Business, and addressing the limitations of each service. Brazil is one of the top three world references in the use of WhatsApp The success of WhatsApp in Brazil is notable, positioning the country as one of the main markets for the messaging app worldwide. WhatsApp’s popularity in Brazil is due to several factors. Including the easy adoption of the application by Brazilians, the cost-effectiveness compare to SMS services. And the application’s versatility for many uses.
WhatsApp has become
It is estimatthat more than 120 million Brazilians use WhatsApp. Which represents about 90% of smartphone users in the country. This number places Brazil among the largest global markets for the app, behind only countries like India South Korea Phone Numbers List and the Unit States. One of the factors that contributto the popularization of WhatsApp in Brazil was the high tariffs for SMS services by mobile operators. This reality made users look for cheaper alternatives to communicate. And WhatsApp prove to be an attractive option. Offering free text, voice and video messages through an internet connection. Business use of WhatsApp In addition. WhatsApp in Brazil has been widely adopt for commercial purposes. From communicating between companies and customers to carrying out commercial transactions and payments. The Business version of the application and the WhatsApp API allow Brazilian companies to take advantage of the application’s popularity to improve customer service and increase sales.
The Business version
In summary, the success of WhatsApp in Brazil is the result of a combination of factors, including the search for cost-effective alternatives to SMS tariffs, the rapid adoption of the application by Brazilians and the versatility of the platform to meet DM Databases different needs. Both personal and commercial. . This popularity has generat opportunities for companies that want to communicate effectively and innovatively with their customers in the country. How to evolve whatsapp business WhatsApp Business is a version of the platform create especially for companies. This option allows the creation of a business profile, with information such as address, company description, opening hours, e-mail and website. In addition, it has additional features such as quick replies. Automatic messages and tags to organize conversations. Count on Wedoiti to improve your service Service platforms for WhatsApp Business Here are five customer service platforms that integrate with WhatsApp Business.